The Ritz-Carlton, Fort Lauderdale

MrsWare229 3 weeks ago

I absolutely LOVE this location!! We have not been to Ft. Lauderdale in over 20 years! First of all, I love that the staff are family. My experience started with KP when our ride shared dropped us off. [KP THANKS SOOOOO MUCH for your kindness. We didn't make it back to the property to share our appreciation]. Kadar (sp?) and José at the B. Coast bar are great. My absolute favorite person was Scottie at the pool bar [next time I will know to start there and work my way down]. Finally, I have to commend Jaime. I love a working manager. I think we will be back very soon. We met sooo many vacationing regulars, we might as well be one too.

Lexy Rogers a month ago

We had such an amazing experience at The Ritz-Carlton, Fort Lauderdale! Everything about our stay was wonderful, and we truly felt like we didn’t even need to leave the hotel. Burlock Coast is located right underneath the Ritz-Carlton, which made it so convenient, and the food, atmosphere, and service were fantastic. I especially want to recognize Michelle at Burlock Coast. She served us three days in a row and was absolutely incredible every single time. She was so attentive, genuinely kind, warm, and always made sure we had everything we needed. By the third day, it felt like we were being welcomed back by a friend. She truly went above and beyond and made our experience that much more special. Michelle absolutely deserves recognition for the level of service she provides. She is exactly the type of person who makes you want to come back to a hotel and restaurant again and again. Between the beautiful hotel, the convenience of having such a great restaurant right downstairs, and the exceptional service, we had everything we needed without ever feeling like we had to leave the property. We will absolutely be back! Thank you, Michelle, for taking such amazing care of us! ⭐️⭐️⭐️⭐

Jewells Blackwell 3 months ago

Still can't believe the service and care of the Ritz team. Everyone went above and beyond to make the experience super special. Our ac broke, they immediately sent someone to fix it. We called for ice/ it was there in 5 minutes. I told them I was there to tell my mom and sister I was pregnant and they gave me a thoughtful note and gifts. I got a facial and it was phenomenal. The view from our room was tops. We outside every evening before bed- giggles and chatted while we watched the sea. I fit in some afternoon swims- the water was divine. The valet was super fast. Went we checked out, we gave a bellman our luggage and had breakfast at the hotel. While we were eating they preemptively put the luggage in the car so when we were ready for the car it was all packed. Highly recommend this hotel!

Pamela Emekekwue 4 months ago

Lesli by the pool made our experience absolutely unforgettable! Her customer service was beyond amazing, so attentive, friendly, and welcoming from start to finish. Every food recommendation she gave us was spot on and full of flavor. You can tell she genuinely cares about making sure guests have the best experience possible. She checked on us often, had such a positive attitude, and made us feel completely taken care of. The food, the atmosphere, and especially Lesli’s outstanding service made this one of the best experiences we’ve had. We’ll definitely be back and asking for her again!

Valerie Socorro 7 months ago

Rodney is the best pool server we have ever had! My friends and I spent the day at your hotel and he truly made sure we had an incredible time. He was super attentive and recommended the best food and drink items. He truly was a pleasure. We will be coming back. Thanks!